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Aesop Assistance

Aesop Customer Service

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Topics

Product and advice
Gift Services
Orders and shipping
Payment and My Account
Website assistance
Sustainability
Returns and exchanges

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Frequently asked questions

Are Aesop products safe to use during pregnancy?
About gift wrapping
Where can I redeem my Digital Gift Card?
What are your delivery options and shipping costs?
How can I track my parcel?
Can I cancel or amend my order?
How can I return my purchase?

This company is committed to accountability , transparency and continuous improvement.

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Sustainability

All Aesop products are vegan, and we do not test our formulations or ingredients on animals. We are Leaping Bunny approved, and a Certified B Corporation. Learn more.

This company is committed to accountability , transparency and continuous improvement.

© Aesop